Privacy Statement – Better Together 2027 App

It is The Salvation Army’s policy to respect and protect the privacy of users of its Better Together 2027 application (the “App”). This Privacy Statement explains how The Salvation Army National Corporation (“The Salvation Army” or “we”) collects, uses, shares, stores, and protects the personal information that we collect from you when you access or use the App, as well as your rights and choices regarding that information.

This App is operated by or on behalf of The Salvation Army National Headquarters in the United States. Information collected may be transferred to our headquarters in Alexandria, Virginia and other U.S. affiliates to fulfill legal obligations, provide services, and support mission-related activities.

We may also work with third-party service providers in the U.S. and other countries. Personal information may be stored and accessed in countries outside your own, but always for the purposes outlined in this Privacy Statement.

Note: This Privacy Statement does not apply to third parties. For example, we partner with Accelevents for event management. Please review their privacy policy for more details.

Information Collection Not Covered

This Privacy Statement does not apply to information provided directly to other Salvation Army entities or their applications.

For questions, contact us at: webmaster@usn.salvationarmy.org

What We Mean by “Personal Information”

“Personal information” means any data that identifies or can identify an individual. Information becomes “non-personal” when it is aggregated, anonymized, or de-identified such that identification is no longer possible.

Information We Collect

Information You Provide

We collect information you voluntarily provide when registering, contacting us, making purchases or donations, or interacting with the App.

Information Collected Automatically

Logs: Usage data, actions taken, and accessed features.

Device Data: IP address, geolocation, device type, and OS.

Analytics

We may use services like Google Analytics or Adobe Analytics to improve performance and user experience.

Information from Other Sources

We may receive information from affiliates, partners, or public sources and combine it with existing data.

Why We Collect Information

To establish and maintain relationships
To comply with legal obligations
To provide requested services and communications
To process transactions and registrations
To improve and operate the App
To prevent fraud and ensure security
To support mission-related activities

Information Sharing and Disclosure

We do not sell your personal information.

We may share information:

With affiliates: To support mission activities
With consent: When you authorize sharing
Public sharing: When you choose to post or share content
With service providers: For operations like analytics and marketing

Legal Disclosure

To comply with laws or legal processes
To enforce policies
To protect security and safety
To respond to emergencies
To investigate claims

Aggregated Data

We may share anonymized data that cannot identify individuals.

Your Rights and Choices

Decline to provide personal information
Update or correct your data
Unsubscribe from communications
Request access to your data
Submit complaints or questions

Contact: webmaster@usn.salvationarmy.org

Security

We take reasonable measures to protect your data, but no system is completely secure.

Data Retention

We retain information only as long as necessary and then securely delete or anonymize it.

Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect their data.

California Privacy Rights

California residents may request information about data sharing under Civil Code Section 1798.83.

Changes to This Privacy Statement

Updates will be posted in the App at least 30 days before taking effect.

Contact Information

Email: webmaster@usn.salvationarmy.org

Effective Date:

April 1, 2026

Last Updated: